From Signal to Noise: How Class Imbalance Erodes Trust in Credit-Scoring Explanations

Authors

DOI:

https://doi.org/10.62270/jirms.v7i3.165

Keywords:

Explainable AI, Credit Scoring, Class Imbalance, SHAP, LIME, Cross-Country Comparison, Machine Learning

Abstract

Purpose—This study examines whether SHAP and LIME (SHapley Additive exPlanations and Local Interpretable Model-agnostic Explanations) produce stable explanations as class imbalance increases in credit scoring, with imbalance as the independent condition and stability as the outcome, tested across two credit markets.

Study Design/methodology/approach—This paper replicates and extends Chen, Calabrese, and Martin-Barragan (2024), adding a third model and a second country. XGBoost, Random Forest, and LightGBM are trained on Taiwan and LendingClub USA (2007-2018) data across eleven imbalance levels, 1% to 50% default rate. SHAP and LIME explanations are generated for a fixed, seeded subsample of 50 held-out observations. Stability is measured via Sequential Rank Agreement (SRA) and Coefficient of Variation (CV) across B = 50 bootstrap iterations, with 95% confidence intervals and Friedman/Wilcoxon tests reported.

Findings— Explanation stability declines sharply as imbalance increases on the Taiwan dataset, confirming Chen et al. (2024). LIME deteriorates most severely: at a 1% default rate, its rank agreement collapses to statistical noise for all three models (SRA as low as 0.038 for XGBoost, 95% CI −0.26 to 0.29), a severity not previously reported. SHAP's lowest stability is SRA = 0.360 (LightGBM, 1%). CV rises rather than falls as balance improves, reflecting bootstrap variation, not instability. USA results follow the same direction but remain more stable.

Practical Implications— Financial institutions using SHAP or LIME for GDPR Article 22 or Equal Credit Opportunity Act compliance should treat explanations below a 5% default rate as tentative and adopt stability testing as a standard part of model validation.

Originality/Value— This study makes three contributions: the first open-data, cross-country replication of Chen et al. (2024); the first report that LIME's feature-ranking agreement collapses to statistical noise under extreme class imbalance, rather than degrading gradually; and the first test of LightGBM's explanation stability alongside XGBoost and Random Forest.

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Published

30-09-2026

Data Availability Statement

The data that support the findings of this study are openly available. The Taiwan Credit Card Dataset is available from the UCI Machine Learning Repository at https://archive.ics.uci.edu/dataset/350. The LendingClub USA Dataset is available via Zenodo at https://zenodo.org/records/11295916.

How to Cite

Tufail, A., & Sohail, M. K. (2026). From Signal to Noise: How Class Imbalance Erodes Trust in Credit-Scoring Explanations. Journal of Innovative Research in Management Sciences, 7(3), 26-51. https://doi.org/10.62270/jirms.v7i3.165