Organizational Dehumanization and Job Anxiety: Moderating Role of Passion: A Conservation of Resource Theory Perspective
DOI:
https://doi.org/10.62270/jirms.v5i2.71Keywords:
Organizational Dehumanization, Passion, Job anxiety, Conservation of resource theoryAbstract
Purpose- For employees, organizations have always been significant social entities, therefore, using the theoretical lens of conservation of resource theory, this study investigates the impact of organizational dehumanization on job anxiety. Moreover, passion is used as a moderating variable between organizational dehumanization and job anxiety to explain how the presence of passion changes the effect of organizational dehumanization on job anxiety.
Study Design/methodology/approach- The study used a two-wave time-lagged approach through a convenience sampling technique for the collection of data. For that purpose, two hundred and fifteen employees working in various service sector organizations in Pakistan from different sectors participate in the survey process. Moreover, the PROCESS macro by Hayes was used to analyze the proposed hypotheses.
Findings- Results show that there is a positive significant link between organizational dehumanization and job anxiety. Moreover, higher levels of passion in individuals weaken the level of job anxiety in the presence of higher organizational dehumanization.
Research Practical Implications- Since employers serve as role models for their employees, it is imperative that they provide a clear and strict example of ethics and respect for others. There should be rules in these workplaces prohibiting dehumanization and other forms of workplace abuse. Further, this study highlights the importance of passion for individuals to minimize job anxiety, especially in an environment of dehumanization.
Originality/value- There is limited research on the factors that can preserve and restore the well-being of employees who have been mistreated at work. These findings offer insight into how employees' passion can boost productivity even in toxic and stressful work environments.
References
Abou Zeid, M.-A. G., Khedr, M. A., Rayan, H. N., Mostafa, B., & El-Ashry, A. M. (2024). The relationship between organizational dehumanization and work engagement: the mediating effect of nurses’ work stress. BMC nursing, 23(1), 193. DOI: https://doi.org/10.1186/s12912-024-01841-z
Aiken, L. S., West, S. G., & Reno, R. R. (1991). Multiple regression: Testing and interpreting interactions. sage.
Alatailat, M., Elrehail, H., & Emeagwali, O. L. (2019). High performance work practices, organizational performance and strategic thinking: A moderation perspective. International Journal of Organizational Analysis, 27(3), 370-395. DOI: https://doi.org/10.1108/IJOA-10-2017-1260
An, H., Gu, X., Obrenovic, B., & Godinic, D. (2023). The role of job insecurity, social media exposure, and job stress in predicting anxiety among white-collar employees. Psychology Research and Behavior Management, 3303-3318. DOI: https://doi.org/10.2147/PRBM.S416100
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411-423. DOI: https://doi.org/10.1037/0033-2909.103.3.411
Andrade, C. (2021). The inconvenient truth about convenience and purposive samples. Indian journal of psychological medicine, 43(1), 86-88. DOI: https://doi.org/10.1177/0253717620977000
Andruszkiewicz, A., Kruczek, A., Betke, K., & Adamczyk, K. (2023). Work anxiety factors, coronavirus anxiety and job satisfaction of Polish nurses facing COVID-19 pandemic outbreak. Applied Nursing Research, 73, 151721. DOI: https://doi.org/10.1016/j.apnr.2023.151721
Ariño-Mateo, E., Arriagada-Venegas, M., Alonso-Rodríguez, I., & Pérez-Jorge, D. (2024). Your humanity depends on mine: the role of organizational dehumanization in the context of university studies. Humanities and Social Sciences Communications, 11(1), 1-7. DOI: https://doi.org/10.1057/s41599-024-02880-2
Arrindell, W. A., & Van der Ende, J. (1985). An empirical test of the utility of the observations-to-variables ratio in factor and components analysis. Applied Psychological Measurement, 9(2), 165-178. DOI: https://doi.org/10.1177/014662168500900205
Baldissarri, C., Andrighetto, L., & Volpato, C. (2019). Feeling like an object: A field study on working self-objectification and belief in personal free will. TPM: Testing, Psychometrics, Methodology in Applied Psychology, 26(2).
Baum, J. R., & Locke, E. A. (2004). The relationship of entrepreneurial traits, skill, and motivation to subsequent venture growth. Journal of applied psychology, 89(4), 587. DOI: https://doi.org/10.1037/0021-9010.89.4.587
Bell, C. M., & Khoury, C. (2011). Dehumanization, deindividuation, anomie and organizational justice. Emerging perspectives on organizational justice and ethics, research in social issues in management, 7, 169-200.
Bell, C. M., & Khoury, C. (2011). Organizational de/humanization, deindividuation, anomie, and in/justice. DOI: https://doi.org/10.1108/978-1-61735-583-720251010
Bell, C. M., & Khoury, C. (2016). Organizational powerlessness, dehumanization, and gendered effects of procedural justice. Journal of Managerial Psychology, 31(2), 570-585. DOI: https://doi.org/10.1108/JMP-09-2014-0267
Benitez, M., Orgambídez, A., Cantero-Sánchez, F. J., & León-Pérez, J. M. (2023). Harmonious passion at work: Personal resource for coping with the negative relationship between burnout and intrinsic job satisfaction in service employees. International Journal of Environmental Research and Public Health, 20(2), 1010. DOI: https://doi.org/10.3390/ijerph20021010
Blomqvist, S., Högnäs, R. S., Virtanen, M., LaMontagne, A. D., & Hanson, L. L. M. (2023). Job loss and job instability during the COVID-19 pandemic and the risk of depression and anxiety among Swedish employees. SSM-Population Health, 22, 101424. DOI: https://doi.org/10.1016/j.ssmph.2023.101424
Brison, N., Stinglhamber, F., & Caesens, G. (2022). Organizational dehumanization. In Oxford research encyclopedia of psychology. DOI: https://doi.org/10.1093/acrefore/9780190236557.013.902
Brown, L. W., Manegold, J. G., & Marquardt, D. J. (2020). The effects of CEO activism on employees person‐organization ideological misfit: a conceptual model and research agenda. Business and Society Review, 125(1), 119-141. DOI: https://doi.org/10.1111/basr.12196
Caesens, G., Nguyen, N., & Stinglhamber, F. (2019). Abusive supervision and organizational dehumanization. Journal of Business and Psychology, 34, 709-728. DOI: https://doi.org/10.1007/s10869-018-9592-3
Caesens, G., Stinglhamber, F., Demoulin, S., & De Wilde, M. (2017). Perceived organizational support and employees’ well-being: The mediating role of organizational dehumanization. European Journal of Work and Organizational Psychology, 26(4), 527-540. DOI: https://doi.org/10.1080/1359432X.2017.1319817
Campbell, D. T., & Fiske, D. W. (1959). Convergent and discriminant validation by the multitrait-multimethod matrix. Psychological bulletin, 56(2), 81. DOI: https://doi.org/10.1037/h0046016
Christoff, K. (2014). Dehumanization in organizational settings: Some scientific and ethical considerations. Frontiers in human neuroscience, 8, 748. DOI: https://doi.org/10.3389/fnhum.2014.00748
Chughtai, & Shah. (2020). A moderated mediation model: Mediating mechanism of workplace incivility and moderating role of Islamic work ethics between dark triad and organizational citizenship behavior. Management Issues in Healthcare System, 6(1), 1-17.
Chughtai, Shah, S., & Yusrini, L. (2020). Dark Triad, counterproductive work behaviors, workplace incivility, and the role of Islamic work values: A moderated mediation model. DOI: https://doi.org/10.21272/bel.4(4).56-67.2020
Chughtai, M. S., Khalid, Y., Guan, R., & Razzaq, T. (2023). When Does Leadership Humility Nurture Career Success: A Moderated Mediation Model of Career Adaptability and Proactive Personality. Journal of Innovative Research in Management Sciences, 4(1), 35-53. DOI: https://doi.org/10.62270/jirms.v4i1.42
Chughtai, M. S., & Khan, H. S. (2023). Knowledge oriented leadership and employees’ innovative performance: a moderated mediation model. Current Psychology, 1, 1-14.
Cohen, S., & Wills, T. A. (1985). Stress, social support, and the buffering hypothesis. Psychological bulletin, 98(2), 310. DOI: https://doi.org/10.1037/0033-2909.98.2.310
Cole, D. A., & Maxwell, S. E. (2003). Testing mediational models with longitudinal data: questions and tips in the use of structural equation modeling. Journal of abnormal psychology, 112(4), 558. DOI: https://doi.org/10.1037/0021-843X.112.4.558
Dam, A., Perera, T., Jones, M., Haughy, M., & Gaeta, T. (2019). The relationship between grit, burnout, and well‐being in emergency medicine residents. AEM education and training, 3(1), 14-19. DOI: https://doi.org/10.1002/aet2.10311
De Clercq, D., Haq, I. U., & Azeem, M. U. (2017). Perceived threats of terrorism and job performance: The roles of job-related anxiety and religiousness. Journal of Business Research, 78, 23-32. DOI: https://doi.org/10.1016/j.jbusres.2017.04.013
De Clercq, D., & Pereira, R. (2020). Knowledge-sharing efforts and employee creative behavior: the invigorating roles of passion for work, time sufficiency and procedural justice. Journal of Knowledge Management, 24(5), 1131-1155. DOI: https://doi.org/10.1108/JKM-06-2019-0274
De Clercq, D., & Pereira, R. (2023). Using resilience and passion to overcome bullying and lack of meaning at work: a pathway to change-oriented citizenship. Journal of Organizational Effectiveness: People and Performance, 10(1), 132-157. DOI: https://doi.org/10.1108/JOEPP-06-2022-0163
De Clercq, D., Shu, C., & Gu, M. (2023). Overcoming organizational politics with tenacity and passion for work: benefits for helping behaviors. Personnel Review, 52(1), 1-25. DOI: https://doi.org/10.1108/PR-09-2020-0699
Demir, S. (2018). The relationship between psychological capital and stress, anxiety, burnout, job satisfaction, and job involvement. Eurasian Journal of Educational Research, 75, 137-153.
Demoulin, S., Nguyen, N., Chevallereau, T., Fontesse, S., Bastart, J., Stinglhamber, F., & Maurage, P. (2021). Examining the role of fundamental psychological needs in the development of metadehumanization: A multi‐population approach. British Journal of Social Psychology, 60(1), 196-221. DOI: https://doi.org/10.1111/bjso.12380
Dhanani, L. Y., & LaPalme, M. L. (2019). It’s not personal: A review and theoretical integration of research on vicarious workplace mistreatment. Journal of management, 45(6), 2322-2351. DOI: https://doi.org/10.1177/0149206318816162
Doby, V. J., & Caplan, R. D. (1995). Organizational stress as threat to reputation: Effects on anxiety at work and at home. Academy of Management Journal, 38(4), 1105-1123. DOI: https://doi.org/10.2307/256622
Duckworth, A. L., & Quinn, P. D. (2009). Development and validation of the Short Grit Scale (GRIT–S). Journal of personality assessment, 91(2), 166-174. DOI: https://doi.org/10.1080/00223890802634290
Eisenberger, R., Lynch, P., Aselage, J., & Rohdieck, S. (2004). Who takes the most revenge? Individual differences in negative reciprocity norm endorsement. Personality and Social Psychology Bulletin, 30(6), 787-799. DOI: https://doi.org/10.1177/0146167204264047
El-Sayed Aly, R. I., Wahba, N. M., & Abdel-Aleem, M. M. (2023). Nurses' passion for work: Its' relation to organizational dehumanization, exploitative leadership, and deviant behaviors during the COVID-19 pandemic. Assiut Scientific Nursing Journal, 11(34), 65-77. DOI: https://doi.org/10.21608/asnj.2023.180482.1470
Eysenck, M. W. (2013). Anxiety: The cognitive perspective. Psychology Press. DOI: https://doi.org/10.4324/9781315000114
Forest, J., Mageau, G. A., Sarrazin, C., & Morin, E. M. (2011). “Work is my passion”: The different affective, behavioural, and cognitive consequences of harmonious and obsessive passion toward work. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, 28(1), 27-40. DOI: https://doi.org/10.1002/cjas.170
Garson, D. (2008). Factor Analysis: Statnotes. Retrieved March 22, 2008, from North Carolina State University Public Administration Program. In.
Garson, G. D. (2012). Testing statistical assumptions. In: Statistical associates publishing Asheboro, NC.
George, D., & Mallery, P. (2019). IBM SPSS statistics 26 step by step: A simple guide and reference. Routledge. DOI: https://doi.org/10.4324/9780429056765
Gip, H., Guchait, P., Paşamehmetoğlu, A., & Khoa, D. T. (2023). How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors: the role of psychological well-being and tenure. International Journal of Contemporary Hospitality Management, 35(1), 64-91. https://doi.org/10.1108/IJCHM-02-2022-0155 DOI: https://doi.org/10.1108/IJCHM-02-2022-0155
Gravetter, F. J., & Wallnau, L. B. (2014). Introduction to the t statistic. Essentials of statistics for the behavioral sciences, 8(252).
Griffith, K. H., & Hebl, M. R. (2002). The disclosure dilemma for gay men and lesbians:" coming out" at work. Journal of applied psychology, 87(6), 1191. DOI: https://doi.org/10.1037/0021-9010.87.6.1191
Gulyani, G., & Bhatnagar, J. (2017). Mediator analysis of passion for work in Indian millennials: Relationship between protean career attitude and proactive work behavior. Career Development International, 22(1), 50-69. DOI: https://doi.org/10.1108/CDI-04-2016-0057
Hackney, K. J., & Perrewé, P. L. (2018). A review of abusive behaviors at work: The development of a process model for studying abuse. Organizational Psychology Review, 8(1), 70-92. DOI: https://doi.org/10.1177/2041386618755724
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2-24. DOI: https://doi.org/10.1108/EBR-11-2018-0203
Halbesleben, J. R., Neveu, J.-P., Paustian-Underdahl, S. C., & Westman, M. (2014). Getting to the “COR” understanding the role of resources in conservation of resources theory. Journal of Management, 40(5), 1334-1364. DOI: https://doi.org/10.1177/0149206314527130
Haslam, N. (2006). Dehumanization: An integrative review. Personality and social psychology review, 10(3), 252-264. DOI: https://doi.org/10.1207/s15327957pspr1003_4
Haslam, N., & Loughnan, S. (2014). Dehumanization and infrahumanization. Annual review of psychology, 65(1), 399-423. DOI: https://doi.org/10.1146/annurev-psych-010213-115045
Hayes, A. F. (2018). Partial, conditional, and moderated moderated mediation: Quantification, inference, and interpretation. Communication monographs, 85(1), 4-40. DOI: https://doi.org/10.1080/03637751.2017.1352100
Hobfoll, S. E. (1989). Conservation of resources: a new attempt at conceptualizing stress. American psychologist, 44(3), 513. DOI: https://doi.org/10.1037/0003-066X.44.3.513
Hobfoll, S. E., Halbesleben, J., Neveu, J.-P., & Westman, M. (2018). Conservation of resources in the organizational context: The reality of resources and their consequences. Annual review of organizational psychology and organizational behavior, 5(1), 103-128. DOI: https://doi.org/10.1146/annurev-orgpsych-032117-104640
Hua, C., Zhao, L., He, Q., & Chen, Z. (2023). When and how workplace ostracism leads to interpersonal deviance: The moderating effects of self-control and negative affect. Journal of Business Research, 156, 113554. DOI: https://doi.org/10.1016/j.jbusres.2022.113554
Hunter, L. W., & Thatcher, S. M. (2007). Feeling the heat: Effects of stress, commitment, and job experience on job performance. Academy of Management Journal, 50(4), 953-968. DOI: https://doi.org/10.5465/amj.2007.26279227
Islam, T., Khatoon, A., Cheema, A. U., & Ashraf, Y. (2024). How does ethical leadership enhance employee work engagement? The roles of trust in leader and harmonious work passion. Kybernetes, 53(6), 2090-2106. DOI: https://doi.org/10.1108/K-09-2022-1343
Jin, D., Kim, K., & DiPietro, R. B. (2020). Workplace incivility in restaurants: who’s the real victim? Employee deviance and customer reciprocity. International journal of hospitality management, 86, 102459. DOI: https://doi.org/10.1016/j.ijhm.2020.102459
Jordan, S. L., Hochwarter, W. A., Ferris, G. R., & Ejaz, A. (2018). Work grit as a moderator of politics perceptions: Workplace outcomes relationships: A three-study convergent investigation. Career Development International, 23(6/7), 576-594. DOI: https://doi.org/10.1108/CDI-09-2018-0247
Jung, S., Shin, Y. C., Lee, M. Y., Oh, K.-S., Shin, D.-W., Kim, E. S., Kim, M.-K., Jeon, S.-W., & Cho, S. J. (2023). Occupational stress and depression of Korean employees: moderated mediation model of burnout and grit. Journal of affective disorders, 339, 127-135. DOI: https://doi.org/10.1016/j.jad.2023.07.045
Khan, H. S. u. d., Chughtai, M. S., Ma, Z., Li, M., & He, D. (2024). Adaptive Leadership and Safety Citizenship Behaviors in Pakistan: The roles of Readiness to Change, Psychosocial Safety Climate and Proactive Personality. Frontiers in Public Health, 11, 1-12. DOI: https://doi.org/10.3389/fpubh.2023.1298428
Khan, J., Saeed, I., Fayaz, M., Zada, M., & Jan, D. (2023). Perceived overqualification? Examining its nexus with cyberloafing and knowledge hiding behaviour: harmonious passion as a moderator. Journal of Knowledge Management, 27(2), 460-484. DOI: https://doi.org/10.1108/JKM-09-2021-0700
Kline, R. B. (2023). Principles and practice of structural equation modeling. Guilford publications.
Lagios, C., Caesens, G., Nguyen, N., & Stinglhamber, F. (2021). Explaining the negative consequences of organizational dehumanization. Journal of Personnel Psychology. DOI: https://doi.org/10.5465/AMBPP.2022.16897abstract
Lagios, C., Nguyen, N., Stinglhamber, F., & Caesens, G. (2023). Dysfunctional rules in organizations: The mediating role of organizational dehumanization in the relationship between red tape and employees’ outcomes. European Management Journal, 41(5), 802-813. DOI: https://doi.org/10.1016/j.emj.2022.06.002
Lavigne, G. L., Forest, J., Fernet, C., & Crevier‐Braud, L. (2014). Passion at work and workers' evaluations of job demands and resources: A longitudinal study. Journal of applied social psychology, 44(4), 255-265. DOI: https://doi.org/10.1111/jasp.12209
Lee, Y. (2022). Employees’ negative megaphoning in response to organizational injustice: The mediating role of employee–organization relationship and negative affect. Journal of Business Ethics, 178(1), 89-103. DOI: https://doi.org/10.1007/s10551-021-04804-5
Lee, Y. (2022). An examination of the effects of employee words in organizational crisis: Public forgiveness and behavioral intentions. International Journal of Business Communication, 59(4), 598-620. DOI: https://doi.org/10.1177/2329488419877236
Liao, Y. K., Nguyen, V. H. A., Yeong, H. Y., Hong Vu, V. T., & Trinh, H. T. (2023). Unraveling the effects of entrepreneurial passion and entrepreneurship education on entrepreneurial intention: The moderating role of demographic characteristics. Global Business and Organizational Excellence, 42(6), 34-58. DOI: https://doi.org/10.1002/joe.22190
Lyu, D., Ji, L., Zheng, Q., Yu, B., & Fan, Y. (2019). Abusive supervision and turnover intention: Mediating effects of psychological empowerment of nurses. International Journal of Nursing Sciences, 6(2), 198-203. DOI: https://doi.org/10.1016/j.ijnss.2018.12.005
Ma, Z., Khan, H. S. u. d., Chughtai, M. S., Li, M., Ge, B., & Qadri, S. U. (2023). A review of supervisor–subordinate guanxi: current trends and future research. Sustainability, 15(1), 795. DOI: https://doi.org/10.3390/su15010795
Mackey, J. D., McAllister, C. P., Brees, J. R., Huang, L., & Carson, J. E. (2018). Perceived organizational obstruction: A mediator that addresses source–target misalignment between abusive supervision and OCBs. Journal of Organizational Behavior, 39(10), 1283-1295. DOI: https://doi.org/10.1002/job.2293
Mannor, M. J., Wowak, A. J., Bartkus, V. O., & Gomez‐Mejia, L. R. (2016). Heavy lies the crown? How job anxiety affects top executive decision making in gain and loss contexts. Strategic Management Journal, 37(9), 1968-1989. DOI: https://doi.org/10.1002/smj.2425
Marshall, M. N. (1996). Sampling for qualitative research. Family practice, 13(6), 522-526. DOI: https://doi.org/10.1093/fampra/13.6.522
Martinez, L. F., Zeelenberg, M., & Rijsman, J. B. (2011). Regret, disappointment and the endowment effect. Journal of Economic Psychology, 32(6), 962-968. DOI: https://doi.org/10.1016/j.joep.2011.08.006
Mikula, G. (1986). The experience of injustice: Toward a better understanding of its phenomenology. In Justice in social relations (pp. 103-123). Springer. DOI: https://doi.org/10.1007/978-1-4684-5059-0_6
Muhammad, L., & Sarwar, A. (2021). When and why organizational dehumanization leads to deviant work behaviors in hospitality industry. International journal of hospitality management, 99, 103044. DOI: https://doi.org/10.1016/j.ijhm.2021.103044
Mulyadi, A., Prahiawan, W., Pancasasti, R., & Haryadi, D. (2023). Predicting employee performance through extrinsic motivation: A conceptual model and empirical validation. Enrichment: Journal of Management, 12(6), 5202-5212.
Muschalla, B., Heldmann, M., & Fay, D. (2013). The significance of job-anxiety in a working population. Occupational medicine, 63(6), 415-421. DOI: https://doi.org/10.1093/occmed/kqt072
Muschalla, B., Linden, M., & Olbrich, D. (2010). The relationship between job-anxiety and trait-anxiety—A differential diagnostic investigation with the Job-Anxiety-Scale and the State-Trait-Anxiety-Inventory. Journal of anxiety disorders, 24(3), 366-371. DOI: https://doi.org/10.1016/j.janxdis.2010.02.001
Mweshi, G. K., & Sakyi, K. (2020). Application of sampling methods for the research design. Archives of Business Review–Vol, 8(11), 180-193. DOI: https://doi.org/10.14738/abr.811.9042
Naseer, S., Raja, U., Syed, F., Donia, M. B., & Darr, W. (2016). Perils of being close to a bad leader in a bad environment: Exploring the combined effects of despotic leadership, leader member exchange, and perceived organizational politics on behaviors. The Leadership Quarterly, 27(1), 14-33. DOI: https://doi.org/10.1016/j.leaqua.2015.09.005
Nauman, S., Fatima, T., & Haq, I. U. (2018). Does despotic leadership harm employee family life: exploring the effects of emotional exhaustion and anxiety. Frontiers in psychology, 9, 601. DOI: https://doi.org/10.3389/fpsyg.2018.00601
Nauman, S., Malik, S. Z., & Jalil, F. (2019). How workplace bullying jeopardizes employees’ life satisfaction: The roles of job anxiety and insomnia. Frontiers in psychology, 10, 2292. DOI: https://doi.org/10.3389/fpsyg.2019.02292
Ng, T. W. (2024). Workplace hurdles and innovative behavior: A meta-analysis. Journal of Vocational Behavior, 149, 103968. DOI: https://doi.org/10.1016/j.jvb.2024.103968
Ng, T. W., & Feldman, D. C. (2012). Employee voice behavior: A meta‐analytic test of the conservation of resources framework. Journal of Organizational Behavior, 33(2), 216-234. DOI: https://doi.org/10.1002/job.754
Nguyen, N., Dao, Q. A., Nhan, T. L. A., & Stinglhamber, F. (2021). Organizational dehumanization and emotional labor: A cross-cultural comparison between Vietnam and the United Kingdom. Journal of Cross-Cultural Psychology, 52(1), 43-60. DOI: https://doi.org/10.1177/0022022120972183
Nguyen, N., & Stinglhamber, F. (2021). Emotional labor and core self-evaluations as mediators between organizational dehumanization and job satisfaction. Current Psychology, 40(2), 831-839. DOI: https://doi.org/10.1007/s12144-018-9988-2
Obermann, M. L. (2011). Moral disengagement in self‐reported and peer‐nominated school bullying. Aggressive behavior, 37(2), 133-144. DOI: https://doi.org/10.1002/ab.20378
Parker, D. F., & DeCotiis, T. A. (1983). Organizational determinants of job stress. Organizational behavior and human performance, 32(2), 160-177. DOI: https://doi.org/10.1016/0030-5073(83)90145-9
Pearlin, L. I., Menaghan, E. G., Lieberman, M. A., & Mullan, J. T. (1981). The stress process. Journal of Health and Social behavior, 337-356. DOI: https://doi.org/10.2307/2136676
Peyton, T., & Zigarmi, D. (2024). Employee perceptions of their work environment, work passion, and work intentions: A replication study using three samples. BRQ Business Research Quarterly, 27(2), 121-143. DOI: https://doi.org/10.1177/23409444211002210
Pollack, J. M., Ho, V. T., O'Boyle, E. H., & Kirkman, B. L. (2020). Passion at work: A meta‐analysis of individual work outcomes. Journal of Organizational Behavior, 41(4), 311-331. DOI: https://doi.org/10.1002/job.2434
Poursadeghiyan, M., Abbasi, M., Mehri, A., Hami, M., Raei, M., & Ebrahimi, M. H. (2016). Relationship between job stress and anxiety, depression and job satisfaction in nurses in Iran. The social sciences, 11(9), 2349-2355.
Rahman, M. M. (2023). Sample size determination for survey research and non-probability sampling techniques: A review and set of recommendations. Journal of Entrepreneurship, Business and Economics, 11(1), 42-62.
Rubbab, U. E., Khattak, S. A., Shahab, H., & Akhter, N. (2022). Impact of organizational dehumanization on employee knowledge hiding. Frontiers in psychology, 13, 803905. DOI: https://doi.org/10.3389/fpsyg.2022.803905
Sainz, M., Moreno‐Bella, E., & Torres‐Vega, L. C. (2023). Perceived unequal and unfair workplaces trigger lower job satisfaction and lower workers’ dignity via organizational dehumanization and workers’ self‐objectification. European Journal of Social Psychology, 53(5), 921-938. DOI: https://doi.org/10.1002/ejsp.2944
Sarwar, A., Khan, J., Muhammad, L., Mubarak, N., & Jaafar, M. (2021). Relationship between organisational dehumanization and nurses' deviant behaviours: A moderated mediation model. Journal of Nursing Management, 29(5), 1036-1045. DOI: https://doi.org/10.1111/jonm.13241
Saunders, M., Lewis, P., & Thornhill, A. (2009). Research methods for business students. Pearson education.
Schat, A. C., & Kelloway, E. K. (2000). Effects of perceived control on the outcomes of workplace aggression and violence. Journal of occupational health psychology, 5(3), 386. DOI: https://doi.org/10.1037//1076-8998.5.3.386
Shore, L. M., & Coyle-Shapiro, J. A. (2012). Perceived organizational cruelty: An expansion of the negative employee–organization relationship domain. In The Employee-Organization Relationship (pp. 139-168). Routledge. DOI: https://doi.org/10.4324/9780203138878-13
Srivastava, S., & Dhir, S. (2024). Do workplace practices really matter? Role of ostracism and dehumanization at the workplace and psychological well-being of employees. International Journal of Organizational Analysis(ahead-of-print). DOI: https://doi.org/10.1108/IJOA-05-2023-3764
Stinglhamber, F., Caesens, G., Chalmagne, B., Demoulin, S., & Maurage, P. (2021). Leader–member exchange and organizational dehumanization: The role of supervisor’s organizational embodiment. European Management Journal, 39(6), 745-754. DOI: https://doi.org/10.1016/j.emj.2021.01.006
Stinglhamber, F., Nguyen, N., Josse, M., & Demoulin, S. (2022). The development of prison officers’ job satisfaction and its impact on depersonalization of incarcerated persons: The role of organizational dehumanization. Criminal Justice and Behavior, 49(11), 1600-1617. DOI: https://doi.org/10.1177/00938548221087182
Stinglhamber, F., Nguyen, N., Ohana, M., Lagios, C., Demoulin, S., & Maurage, P. (2023). For whom and why organizational dehumanization is linked to deviant behaviours. Journal of Occupational and Organizational Psychology, 96(1), 203-229. DOI: https://doi.org/10.1111/joop.12409
Suifan, T. S., Abdallah, A. B., & Al Janini, M. (2018). The impact of transformational leadership on employees’ creativity: The mediating role of perceived organizational support. Management Research Review, 41(1), 113-132. DOI: https://doi.org/10.1108/MRR-02-2017-0032
Taherdoost, H. (2016). Sampling methods in research methodology; how to choose a sampling technique for research. International journal of academic research in management (IJARM), 5. DOI: https://doi.org/10.2139/ssrn.3205035
Taskin, L., Parmentier, M., & Stinglhamber, F. (2019). The dark side of office designs: towards de‐humanization. New Technology, Work and Employment, 34(3), 262-284. DOI: https://doi.org/10.1111/ntwe.12150
Tepper, B. J., Duffy, M. K., Henle, C. A., & Lambert, L. S. (2006). Procedural injustice, victim precipitation, and abusive supervision. Personnel Psychology, 59(1), 101-123. DOI: https://doi.org/10.1111/j.1744-6570.2006.00725.x
Thoudam, P., Anwar, I., Bino, E., Thoudam, M., Chanu, A. M., & Saleem, I. (2023). Passionate, motivated and creative yet not starting up: A moderated-moderation approach with entrepreneurship education and fear of failure as moderators. Industry and Higher Education, 37(2), 294-308. DOI: https://doi.org/10.1177/09504222221120779
Vallerand, R. J., Blanchard, C., Mageau, G. A., Koestner, R., Ratelle, C., Léonard, M., Gagné, M., & Marsolais, J. (2003). Les passions de l'ame: on obsessive and harmonious passion. Journal of personality and social psychology, 85(4), 756. DOI: https://doi.org/10.1037/0022-3514.85.4.756
Vallerand, R. J., Paquette, V., & Richard, C. (2022). The role of passion in psychological and cardiovascular responses: Extending the field of passion and positive psychology in new directions. Frontiers in psychology, 12, 744629. DOI: https://doi.org/10.3389/fpsyg.2021.744629
Valtorta, Baldissarri, C., Andrighetto, L., & Volpato, C. (2019). Dirty jobs and dehumanization of workers. British Journal of Social Psychology, 58(4), 955-970. DOI: https://doi.org/10.1111/bjso.12315
Valtorta, Baldissarri, C., Andrighetto, L., & Volpato, C. (2019). The dirty side of work: Biologization of physically tainted workers. Revue Internationale de Psychologie Sociale, 32(1), 1-13. DOI: https://doi.org/10.5334/irsp.213
Wu, T.-J., Li, J.-M., Wang, Y.-S., & Zhang, R.-X. (2023). The dualistic model of passion and the service quality of five-star hotel employees during the COVID-19 pandemic. International journal of hospitality management, 113, 103519. DOI: https://doi.org/10.1016/j.ijhm.2023.103519
Yin, J., Ji, Y., & Ni, Y. (2023). Anxious hotel employees in China: Engaged or exhausted? Multiple effects of workplace anxiety. International journal of hospitality management, 114, 103577. DOI: https://doi.org/10.1016/j.ijhm.2023.103577
Yuan, L., Li, Y., Yan, H., Xiao, C., Liu, D., Liu, X., Guan, Y., & Yu, B. (2023). Effects of work-family conflict and anxiety in the relationship between work-related stress and job burnout in Chinese female nurses: A chained mediation modeling analysis. Journal of affective disorders, 324, 309-316. DOI: https://doi.org/10.1016/j.jad.2022.12.112
Zhang, W., Yan, Z., Wang, B., Qu, Y., & Qian, J. (2022). Perceived overqualification and job crafting: The mediating role of workplace anxiety and moderating role of reappraisal. Sage Open, 12(2), 21582440221103522. DOI: https://doi.org/10.1177/21582440221103522
Zito, M., Emanuel, F., Bertola, L., Russo, V., & Colombo, L. (2022). Passion and flow at work for the reduction of exhaustion at work in nursing staff. Sage Open, 12(2), 21582440221095009. DOI: https://doi.org/10.1177/21582440221095009
Downloads
Published
Data Availability Statement
Data that supports the findings of this study are available on request from the corresponding author.Issue
Section
License
Copyright (c) 2024 Aisha Haider , Tasneem Fatima , Maria Zia

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work’s authorship and initial publication in this journal.


